Client Services Manager

Guildford – £35,000 - £40,000

Client Services Manager


A multi award winning national organisation require a Client Services Manager to join their Guildford office on a full time, permanent basis,

The firm is the largest provider of pro bono legal support in their sector in England receiving thousands of referrals from police and domestic abuse support agencies every month.

The successful client services manager will have daily responsibility for the efficient running of a small team of staff helping survivors complete the paperwork required for them to obtain an injunction in the Family court.

Previous experience required:
- Experience managing a team/people management leadership skills
- Business minded
- Family Law experience and to able to understand legal & civil court procedures.
- Experience of developing and implementing systems and processes to improve service and organisational performance and efficiency
- Understand Microsoft office and be comfortable producing KPI reports

For more information - please get in touch!

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Emily Flewitt

Senior Recruitment Consultant
0203 846 3071

Emily joined Douglas Scott in March 2017, initially as part of the Master Vendor team of consultants focusing on the recruitment for one specialised client account. Emily went on to join the National Support desk where she concentrated on business support roles within law firms. Currently Emily works on the National Insurance desk covering the South West region working with a range of small regional practices, boutique firms and larger national practices including well-established departments as well as emerging firms. Emily graduated from the University of Central Lancashire in 2016 and studied Criminology and Criminal Justice. Previous to this, she completed her A-levels in Business studies, ICT and Sociology. 

"Emily is extremely professional, helpful and really approachable. I found her a delight to communicate with. If it wasn’t for her I wouldn’t have put myself forward for a particular role. She deserves a big thank you for helping me."

Client Development Executive | London

Job Spec:

  • Area of Law: Family Law, Legal Support
  • Type: Business Support, Private Practice
  • Salary: £35,000 - £40,000
  • Term: Permanent
  • Location: Guildford
  • Reference: 36448723

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