Credit Controller

Manchester – £23,000 - £24,500

Main Responsibilities

  • Ensure invoice debts are collected in a timely manner.
  • Hold regular meetings with partners and clients to ensure all relevant debts are chased as necessary.
  • Following up overdue invoices by telephone, email and letter within agreed time scales.
  • Maintaining accurate notes on the credit control database which is used to keep a record of outstanding
  • Invoices and may be used to manage the scheduling of payment chasing.
  • Dealing with queries from case handlers, clients and other members of the Finance Department. Daily
  • communication with cashiers and billing assistants.
  • Establish working relationships with the partners in dealing with outstanding debts.
  • The Credit Controller will also need to use Elite to make general invoice enquiries. A working knowledge of
  • Excel and Elite Enterprise is necessary for ad hoc queries and providing schedules to clients.
  • Cash collection and debtor day targets are agreed each month for each practice area of the firm, and
  • Debtor ageing levels are monitored. Regular team meetings with the Senior Credit Controller are used to
  • Establish the most appropriate approach for chasing outstanding debts in the forthcoming period.
  • The role requires a methodical approach to ensure all relevant debts are chased, but the successful
  • Candidate will also need to be convincing and persuasive when communicating with clients and partners.
  • All duties necessary to support the management of outstanding client debts in line with agreed targets.


  • Credit Control experience, preferably within a law firm.
  • Ability to communicate at a senior level.
  • Ability to manage & prioritise an extensive caseload, while also meeting other ad hoc objectives.
  • Ability to recognise potential risks to the Firm that should be escalated.
  • A working knowledge of Excel spreadsheets is required.
  • A working knowledge of 3E, Elite Collections (or similar) would be preferable.


  • Strong communication skills.
  • Ability to establish & maintain excellent relationships with both internal & external clients.
  • Ability to negotiate at a senior level and to influence towards a positive outcome for the Firm.
  • Ability to meet deadlines and work effectively and accurately, even when under pressure.
  • Ability to assist in promoting the role & importance of the Credit Control team within the firm.

This role offers the chance to work for a fantastic legal company in the heart of Manchester.

Please contact Ashleigh Daniels, Recruitment Consultant, to discuss the role in more detail or apply through the vacancy for immediate consideration.

Douglas Scott are a regulated recruitment consultancy and will discuss this role and seek your approval before submitting an application directly to the decision maker.

Please see our website for more finance roles.

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Ashleigh Daniels

Senior Recruitment Consultant
0161 233 6360

Ashleigh joined Douglas Scott in 2019, focusing on the finance market as a Credit Specialist in the North West and Yorkshire areas. Ashleigh started her recruitment career in 2017 working for a well-known international recruitment agency, where she managed the Credit market in the Manchester and South Manchester areas. She is an affiliate member of the Chartered Institution of Credit Management, where she sat on the board for the North West for two years. Ashleighs main aim is to build long term relationships with both candidates and clients, and prides herself on delivering an honest, professional and dedicated service. 

“Couldn’t recommend highly enough if I tried! At no point was I given the usual spiel you get from recruiters. For the first time I felt like the job was right for was the first thing being considered, not the commission fee! I have no reason to ever go through a different consultant if I ever need to again - Highly recommended!”

“I've recently worked with Ashleigh not just for potential new roles, but general career advice and guidance. I can honestly say "Best" Recruitment pushing for new roles, gets to know you on personal level and treats you as a human being -not a number. This is what the future of recruitment should be about - other consultants need to take note. If in future I need guidance or a new career -Then Ashleigh is whom I'm going to call.”

Job Spec:

  • Type: Accountancy & Finance
  • Salary: £23,000 - £24,500
  • Term: Permanent
  • Location: Manchester
  • Reference: AD56749

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